Sump Pump

How Does a Sump Pump Work? 

A sump pump is a critical part of any flood prevention system—especially in areas prone to heavy rainfall or high groundwater. Installed in a pit or basin at the lowest point of your basement or crawl space, its main job is to collect and pump out excess water before it can flood your home. 

• When water levels rise, the pump automatically activates. 
• It pumps the water away from your home through a discharge pipe, preventing it from pooling around your foundation. 
• When functioning properly, it helps keep your basement dry and damage-free. 

By directing water away from your foundation, a sump pump not only helps prevent flooding but also protects against water intrusion, mold, and potential structural issues. In short, it’s your first line of defense when it comes to keeping your basement—and everything in it—safe and dry. 

Winter Sump Pump Protection & Bypass Systems 

North Dakota’s fluctuating winter temperatures can cause serious issues for sump pump discharge lines. When a sump pump drains water to the street, the exterior discharge pipe can easily freeze during cold snaps and thaws. If that pipe becomes blocked, water has nowhere to go, increasing the risk of sump pump overflow and basement flooding. NorthStar Plumbing installs sump pump bypass systems that safely redirect water when discharge lines freeze, helping protect your home during the winter months. A properly installed bypass ensures your sump pump continues to function efficiently, even in extreme cold, preventing costly water damage and giving you peace of mind all season long. 

Call NorthStar Plumbing Before Winter Causes Water Damage 

If you’re concerned about frozen sump pump discharge lines or want to prevent basement flooding this winter, now is the time to act. NorthStar Plumbing’s experienced team can inspect your sump pump system, recommend the right solution, and professionally install a sump pump bypass system designed for North Dakota winters. Don’t wait until melting snow or a frozen pipe causes costly damage; contact NorthStar Plumbing today to schedule service and keep your home protected year-round. 

What to Do If Your Sump Pump Fails or You Have a Plumbing Emergency 

A sump pump failure or sudden plumbing emergency can turn into a big headache fast—but with quick action, you can avoid major damage and restore peace of mind. Here’s what to do if you find your pump isn’t working or water is quickly accumulating in your basement: 

1. Act Fast and Stay Safe - If your basement is flooding, prioritize safety. Avoid walking through standing water, especially if the power is on, to minimize electrical risks. 
2. Shut Off Power (If Safe to Do So) - If you can do so safely, turn off the electricity to the affected area. This prevents any risk of electrical shock for you and for any service professionals who arrive to help. 
3. Call the Pros - Contact a trusted local plumber or emergency plumbing service right away—especially if water is rising or you notice your sump pump is not responding. Many companies (including NorthStar Plumbing) offer 24/7 emergency response for the Fargo-Moorhead and Red River Valley areas. 
4. Document the Damage - While waiting for help, take photos or a video of the affected area. This documentation can be valuable for insurance claims and for restoration professionals. 
5. Limit Water Spread - If possible, move valuable items, electronics, or furniture out of harm’s way. Use towels, mops, or a wet/dry shop vac to reduce water accumulation if it’s safe to do so. 
6. Don’t Forget Cleanup and Restoration - Once the immediate issue is addressed, consult with water remediation experts to thoroughly dry out your basement and prevent mold. Ask your plumber for recommendations if you don’t already have a trusted provider. 

Pro Tip: 

To minimize the risk of future headaches, schedule regular sump pump maintenance and consider installing a battery backup system. This helps ensure your home is protected, even when storms cause power outages or unexpected failures. 

Benefits of Hiring NorthStar Plumbing for Sump Pump Services 

When it comes to sump pump installation or repair, choosing licensed professionals offers peace of mind and real results: 

• Expertise That Matters: Licensed technicians bring specialized training and experience with sump pumps and drainage systems, ensuring your equipment is handled correctly from the start. 
• Accurate Assessments and Upfront Pricing: We will provide honest appraisals and clear, flat-rate cost estimates, with no surprise fees down the line. 
• Customized Solutions: Every home and business in the Fargo-Moorhead area has unique needs. Professionals tailor solutions, whether it’s upgrading your current pump, optimizing drainage, or planning for extra capacity in commercial properties. 
• Quick, Reliable Service: With well-equipped trucks and the right tools on hand, pros are ready to handle most repairs or installations the same day you call. 
• Local, Trusted Care: NorthStar Plumbing knows the Red River Valley’s flooding challenges and brings a personal, community-based approach to basement flood prevention. 

By trusting your sump pump to NorthStar Plumbing, you’re investing in long-term protection for your property and avoiding costly mistakes. 

Signs You May Need to Replace Your Sump Pump 

Even the best sump pumps have a lifespan, typically around 8 years. If you notice any of the following signs, it may be time to repair or replace your unit: 

• Frequent Cycling: If your pump turns on and off frequently, it could indicate a malfunctioning float switch. 
• Excessive Noise: Rattling, grinding, or clunking sounds can mean worn-out components. 
• Visible Rust or Corrosion: This can lead to system failure and leaks. 
• Inconsistent Operation: If the pump doesn't activate during heavy rains, it may need servicing or replacement. 
• Power Outages Impacting Performance: If your pump fails during storms due to power loss, consider adding a battery backup for extra protection. 



Why Isn't My Sump Pump Draining? 

Sometimes, a sump pump may run but not actually remove water from your basement. Common culprits include: 

• Clogged Discharge Pipe: Dirt, debris, or even small critters can block the pipe, preventing proper drainage. 
• Stuck Float Switch: The float switch signals the pump to turn on. If it gets jammed, your pump may not activate or could cycle improperly. 
• Power Issues: Tripped breakers, blown fuses, or faulty wiring can stop your pump in its tracks. 
• Pump Motor Failure: Over time, motors can wear out, causing the pump to stop working entirely. 
• Frozen or Blocked Drain Line: In colder climates, the discharge line can freeze or become blocked, forcing water to back up. 

If you’ve checked these problem areas and your sump pump still isn’t working, it’s wise to call a professional plumber. Prompt attention can help you avoid costly water damage and keep your basement dry and safe.