At NorthStar Plumbing & Drain Cleaning, we believe in transparent, honest pricing from the very start. Here’s what you can expect:

• On-site Assessment: One of our licensed plumbers will visit your home or business to evaluate the specific plumbing issue—whether it’s a leaky faucet, clogged drain, or more complex repair.

• Detailed Diagnosis: Using industry-leading tools (camera inspections, leak detection equipment, pressure gauges, etc.), we pinpoint the root cause of the problem.

• Up-Front, Guaranteed Estimate: After diagnosis, we’ll provide you with a written, flat-rate quote before any work begins. This “no‐surprises” pricing includes all labor, parts, and permits (if needed).

o No Hidden Fees: We do not add overtime charges, trip fees, or emergency mark-ups. Our price is the price.

o Guarantees: You’ll see a clear breakdown (labor, parts, taxes) so you know exactly what you’re paying for.

• Payment Options & Financing: We accept major credit cards, checks, and offer flexible financing plans for larger projects (subject to credit approval).

Pro Tip: If you call us before scheduling, our office team can often give you a ballpark estimate over the phone based on the information you provide (e.g., “water heater installation” or “sewer line repair”), but the final up-front price always comes after our on-site assessment.

No. We are a 24/7, flat-rate-guaranteed plumbing service company. Here’s how our billing works:

• Flat-Rate Pricing: Whether you call us at 8 AM or 8 PM, whether it’s a weekend or holiday, you pay the same published flat rate for service.

• Emergency Response: If you have a burst pipe, sewer backup, or any other plumbing emergency, our team is on call 24 hours a day, 7 days a week—at no extra “after‐hours” fee.

• No Overtime or Trip Fees: Our estimate covers the entire repair. We don’t tack on extra fees for working past 5 PM or traveling during peak traffic times.

This straightforward approach ensures you never receive a surprise invoice. You know the cost before we start, and we stand by our flat-rate guarantee.

Yes, we do full-service trenchless sewer replacements. If you think you need your sewer replaced, contact our plumbers as soon as possible! 

While the City of Fargo provides treated, safe drinking water, the mineral content (hardness) can still impact your plumbing fixtures, appliances, and overall water quality.

 Here’s why many of our customers opt for a water treatment system:

• Extend Fixture Lifespan: Hard water minerals (calcium, magnesium) build up inside faucets, showerheads, and appliances—leading to clogs, reduced water flow, and corrosion. A water conditioner (softener) reduces these deposits.

• Better Appliance Efficiency: Dishwashers, washing machines, and water heaters run more efficiently and last longer when hard water is eliminated.

• Spot-Free Glass & Shinier Dishes: Soft water prevents mineral spots on dishes and glassware—saving you time on hand-drying and polishing.

• Softer Skin & Hair: Many homeowners notice improved skin and hair after switching to softened water (reducing dryness and irritation caused by hard water).

• Complete Water Treatment Options: Beyond softeners, we also install whole-house filtration systems for well water or city water, UV disinfection units for bacteria removal, and reverse-osmosis under-sink units for drinking water.

Recommendation: If you want to preserve the life of your plumbing fixtures and appliances, or if you’ve noticed scale buildup around faucets and showerheads, get in touch. We’ll evaluate your home’s water hardness, discuss the right system for your needs, and provide an up-front estimate.

Yes, we remove and dispose of water heaters, dishwashers, and water softeners at the time of your plumbing service. Give our plumbers a call today to get started! 

Yes—we partner with homeowners, contractors, and designers on kitchen and bathroom remodels across the Fargo–Moorhead area. Our remodeling plumbing services include:

• Free, Same-Day Estimates: One of our master plumbers will visit your project site (or home) for a no-charge, same-day consultation. We’ll review your design plans and provide a written, up-front quote for all plumbing work.

• Rough-In Plumbing: Whether you’re reconfiguring sink locations, moving shower drains, or adding a wet bar, we handle the rough-in for water supply lines, drain/waste/vent (DWV) piping, and gas lines (if needed).

• Fixture Installation: From undermount sinks and vessel basins to walk-in tubs and rainfall showerheads, we install customer-provided or supplied fixtures with precision and code compliance.

• Fixture Relocation & Line Extensions: Want to move your kitchen sink to the island or relocate your toilet? Our expert team extends and re-routes water lines and drain lines as required—always ensuring proper slope and venting.

• Final Connections & Testing: Once tile, cabinetry, and countertops are in place, we return to make the final fixture connection—testing for leaks, proper flow, and optimal performance.

Pipe bursting replaces the old pipe entirely by fracturing it outward and pulling in a new pipe. Pipe lining inserts a cured-in-place liner inside the existing pipe, creating a new inner shell. Both methods avoid extensive digging and protect your landscape.

Modern HDPE and CIPP (cured-in-place pipe) materials have lifespans of 50 years or more when installed correctly—far outlasting traditional clay or cast-iron drain lines.

Yes. During installation, we temporarily shut off water service to your home for a few hours. We coordinate schedules to minimize inconvenience and restore service as quickly as possible.

Round-the-Clock Help for Every Plumbing Emergency

When the unexpected strikes, whether it’s a burst pipe at midnight or a backed-up toilet during a family gathering, you can rest assured that experienced plumbers are just a phone call away. Professional plumbers understand that emergencies rarely follow a 9-to-5 schedule, which is why many services are available 24/7 to protect your home from further damage.

Typical plumbing emergencies that pros tackle include:

• Sudden pipe bursts, which can lead to significant water damage if not fixed quickly
• Major water leaks, often detected by unexplained puddles, drops in water pressure, or the sound of running water behind walls
• Overflowing or severely clogged toilets that won’t respond to a plunger
• Backed-up drains and sewer lines, which can result in unpleasant odors and potential health hazards
• Broken water heaters leaving you with only cold showers

Advanced tools and proven techniques allow plumbing professionals to diagnose and resolve these emergencies efficiently. No matter the situation, from a leaky faucet that won’t stop dripping to a flood-prone basement, they have the know-how to restore comfort and safety to your home. If you’re unsure whether your situation is an emergency, don’t hesitate to reach out. A reputable plumber will happily guide you through the next steps and prioritize your peace of mind.

Why Professional Drain Cleaning Delivers Reliable Results

Absolutely. While over-the-counter drain cleaners from brands like Drano or Liquid-Plumr might seem like a quick fix, they often provide only temporary relief, and in some cases, they can actually damage your pipes over time. Professional drain cleaning goes further, using specialized equipment and techniques to clear stubborn clogs, remove buildup, and identify deeper blockages that off-the-shelf products simply can’t reach.

More importantly, our technicians don't just clear the immediate issue, they also help prevent future problems by inspecting your plumbing system for signs of recurring trouble, like invasive tree roots or underlying corrosion. With professional cleaning, you're protecting your home from costly repairs down the line, improving overall drainage, and enjoying the peace of mind that comes with a job done right.

Choosing professional service isn’t just about convenience, it’s about safeguarding the long-term health of your plumbing and keeping your home running smoothly year-round.

Expert Plumbing for New Construction

Absolutely. Our licensed team is fully equipped to handle plumbing for new construction, whether you’re building a home from the ground up, adding on to your property, or developing commercial spaces. From the initial planning and system design to final installation, our technicians ensure every pipe, fixture, and valve is installed according to local codes and industry best practices.

We collaborate closely with general contractors and builders to keep your project running smoothly and on schedule. With quality materials from trusted brands like Kohler and Moen, you can count on reliable, long-lasting plumbing that meets the highest standards. If you’re gearing up for a construction project in Fargo, West Fargo, Moorhead, or throughout Cass and Clay Counties, give us a call to discuss your plans and receive a detailed estimate. 

Saving Money, and the Planet

Choosing energy-efficient water heaters and sustainable plumbing fixtures isn’t just a smart move for your wallet, it’s an investment in a healthier home and a better future. By upgrading to modern, eco-friendly solutions, you can reduce your monthly utility bills thanks to lower water and energy consumption. For example, switching to a high-efficiency water heater or installing low-flow faucets and toilets can make a noticeable dent in your energy usage without sacrificing comfort.

Our team keeps up with the latest advancements, from tankless water heaters to WaterSense-certified plumbing fixtures, and we’re happy to walk you through the available options. We’ll help you compare products, understand potential rebates or tax incentives, and select upgrades that match your specific needs and budget. Not only do these upgrades help you save money over the long run, but they also play a part in reducing your environmental footprint. We’re here to answer your questions and guide you toward choices that support both your home and our shared environment.

Who to Call for Water Heater Troubles

If your water heater is acting up, it can be tricky to know whom to contact first. In most cases, a plumber is your go-to professional for issues like leaks, low hot water pressure, or a malfunctioning tank, they’re trained to handle repairs, replacements, and routine maintenance on both standard and tankless units.

However, if your water heater’s problem seems related to the electrical supply, like you’re experiencing frequent breaker trips, faulty wiring, or the unit isn’t powering on at all, then reaching out to a licensed electrician is the safest move. An electrician can diagnose and resolve electrical issues that may be behind your heater’s troubles. 

Not sure who you need? Give us a call and describe what’s happening, we’ll help you identify whether a plumber or electrician is best for your situation, saving you time and hassle.