At NorthStar Plumbing & Drain Cleaning, we believe in transparent, honest pricing from the very start. Here’s what you can expect:

• On-site Assessment: One of our licensed plumbers will visit your home or business to evaluate the specific plumbing issue—whether it’s a leaky faucet, clogged drain, or more complex repair.

• Detailed Diagnosis: Using industry-leading tools (camera inspections, leak detection equipment, pressure gauges, etc.), we pinpoint the root cause of the problem.

• Up-Front, Guaranteed Estimate: After diagnosis, we’ll provide you with a written, flat-rate quote before any work begins. This “no‐surprises” pricing includes all labor, parts, and permits (if needed).

o No Hidden Fees: We do not add overtime charges, trip fees, or emergency mark-ups. Our price is the price.

o Guarantees: You’ll see a clear breakdown (labor, parts, taxes) so you know exactly what you’re paying for.

• Payment Options & Financing: We accept major credit cards, checks, and offer flexible financing plans for larger projects (subject to credit approval).

Pro Tip: If you call us before scheduling, our office team can often give you a ballpark estimate over the phone based on the information you provide (e.g., “water heater installation” or “sewer line repair”), but the final up-front price always comes after our on-site assessment.

No. We are a 24/7, flat-rate-guaranteed plumbing service company. Here’s how our billing works:

• Flat-Rate Pricing: Whether you call us at 8 AM or 8 PM, whether it’s a weekend or holiday, you pay the same published flat rate for service.

• Emergency Response: If you have a burst pipe, sewer backup, or any other plumbing emergency, our team is on call 24 hours a day, 7 days a week—at no extra “after‐hours” fee.

• No Overtime or Trip Fees: Our estimate covers the entire repair. We don’t tack on extra fees for working past 5 PM or traveling during peak traffic times.

This straightforward approach ensures you never receive a surprise invoice. You know the cost before we start, and we stand by our flat-rate guarantee.

Yes, we do full-service trenchless sewer replacements. If you think you need your sewer replaced, contact our plumbers as soon as possible! 

While the City of Fargo provides treated, safe drinking water, the mineral content (hardness) can still impact your plumbing fixtures, appliances, and overall water quality.

 Here’s why many of our customers opt for a water treatment system:

• Extend Fixture Lifespan: Hard water minerals (calcium, magnesium) build up inside faucets, showerheads, and appliances—leading to clogs, reduced water flow, and corrosion. A water conditioner (softener) reduces these deposits.

• Better Appliance Efficiency: Dishwashers, washing machines, and water heaters run more efficiently and last longer when hard water is eliminated.

• Spot-Free Glass & Shinier Dishes: Soft water prevents mineral spots on dishes and glassware—saving you time on hand-drying and polishing.

• Softer Skin & Hair: Many homeowners notice improved skin and hair after switching to softened water (reducing dryness and irritation caused by hard water).

• Complete Water Treatment Options: Beyond softeners, we also install whole-house filtration systems for well water or city water, UV disinfection units for bacteria removal, and reverse-osmosis under-sink units for drinking water.

Recommendation: If you want to preserve the life of your plumbing fixtures and appliances, or if you’ve noticed scale buildup around faucets and showerheads, get in touch. We’ll evaluate your home’s water hardness, discuss the right system for your needs, and provide an up-front estimate.

Yes, we remove and dispose of water heaters, dishwashers, and water softeners at the time of your plumbing service. Give our plumbers a call today to get started! 

Yes—we partner with homeowners, contractors, and designers on kitchen and bathroom remodels across the Fargo–Moorhead area. Our remodeling plumbing services include:

• Free, Same-Day Estimates: One of our master plumbers will visit your project site (or home) for a no-charge, same-day consultation. We’ll review your design plans and provide a written, up-front quote for all plumbing work.

• Rough-In Plumbing: Whether you’re reconfiguring sink locations, moving shower drains, or adding a wet bar, we handle the rough-in for water supply lines, drain/waste/vent (DWV) piping, and gas lines (if needed).

• Fixture Installation: From undermount sinks and vessel basins to walk-in tubs and rainfall showerheads, we install customer-provided or supplied fixtures with precision and code compliance.

• Fixture Relocation & Line Extensions: Want to move your kitchen sink to the island or relocate your toilet? Our expert team extends and re-routes water lines and drain lines as required—always ensuring proper slope and venting.

• Final Connections & Testing: Once tile, cabinetry, and countertops are in place, we return to make the final fixture connection—testing for leaks, proper flow, and optimal performance.